The world will be regenerated
by the people who rise above these passive waysand heroically seek, by whatever hardship, by whatever toil, the methods by which people can agree.”

~ Mary Parker Follett,


Kenneth Cloke conducts four-day trainings each spring and fall, designed for beginning, intermediate and advanced mediators who are interested in improving their conflict resolution skills. Please see the printable course description, registration form and book list here.

The training will consist of the following core elements:
Day 1 Overview of historical, psychological, legal, social, systemic and spiritual aspects of conflict, and avenuess to resolution. Includes communication skills, story-telling, listening techniques, and an eight-step mediation process.

Day 2 Responding to intense emotions, techniques for handling anger, fear, grief and shame, responding to bullying, collaboratively negotiating agreements, caucusing, resolving cross-cultural conflicts; and ethics, values and llimits.

Day 3 Overcoming impasse, addressing power imbalances, reducing resistance to settlement, working with groups, and confirming commitments. Mediating organizational, workplace, divorce, family and public policy disputes.

Day 4 Establishing a mediation practice, coaching, conflict resolution systems design, resolving complex multi-party environmental and political disputes, designing rituals, reaching closure, opening heartfelt conversations, reaching forgiveness and reconciliation, and resolving international conflicts.


Classes begin at 9:30 am and end at 4:30 pm
Classes are held at the Center for Dispute Resolution, 2411 18th St., Santa Monica, CA 90405
Phone: (310) 399-4426
| FAX (310) 399-5906

Each participant receives a Mediation Certificate on completion of the training, and a Training Manual that includes basic techniques and forms that are useful in starting a mediation practice.

are $250.00 per class or $1000.00 for the series.
Click here to print the Registration Form with Course Description and Book List


Click Here for a
Printable Copy of the
Course Information,
Book List and
Registration Form