1 Overview of historical, psychological, legal,
social, systemic and spiritual aspects of conflict, and avenuess
to resolution. Includes communication skills, story-telling, listening
techniques, and an eight-step mediation process.
Day 2 Responding to
intense emotions, techniques for handling anger, fear, grief and
shame, responding to bullying, collaboratively negotiating agreements,
caucusing, resolving cross-cultural conflicts; and ethics, values
Overcoming impasse, addressing power imbalances, reducing resistance
to settlement, working with groups, and confirming commitments.
Mediating organizational, workplace, divorce, family and public
Establishing a mediation practice, coaching, conflict resolution
systems design, resolving complex multi-party environmental and
political disputes, designing rituals, reaching closure, opening
heartfelt conversations, reaching forgiveness and reconciliation,
and resolving international conflicts.
begin at 9:30 am and end at 4:30 pm
Classes are held at the Center for Dispute Resolution, 2411
18th St., Santa Monica, CA 90405
Phone: (310) 399-4426 | FAX (310) 399-5906
Each participant receives a Mediation Certificate
on completion of the training, and a Training Manual
that includes basic techniques and forms that are useful in starting
a mediation practice.
Costs are $250.00 per
class or $1000.00 for the series.
Click here to print the Registration
Form with Course Description and Book List